Very DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
Written communication
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Telephone communication
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Accessibility (telephone, e-mail)
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Responsiveness to inquiries
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Very DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
Written communication
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Telephone communication
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Accessibility (telephone, e-mail)
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Responsiveness to inquiries
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Service scheduled in a timely manner
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Field tech(s) arrive on site when expected
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Problem(s) solved in a timely manner
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Very DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
Delivery time frame
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Packaging of the product
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Condition of delivered product
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Documentation
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Very DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
Workmanship
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Functionality/Performance
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Conformance to specs
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Site was useful
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Found what you were looking for
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Needs improvement
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Site was useful
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Found what you were looking for
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Needs improvement
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Product range is adequate
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Certifications meet our requirements
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Features are adequate
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Very UnlikelyUnlikelyNeutralLikelyVery Likely
Buy from us again
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
Recommend our products to others
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
Recommend Benshaw to others
Very Unlikely
Unlikely
Neutral
Likely
Very Likely

W.I. 100-041 Rev B | Updated 2023-08-23