{"id":10823,"date":"2019-12-08T20:23:01","date_gmt":"2019-12-09T01:23:01","guid":{"rendered":"https:\/\/benshaw.com\/?page_id=10823"},"modified":"2020-04-15T10:22:52","modified_gmt":"2020-04-15T14:22:52","slug":"field-service-solutions","status":"publish","type":"page","link":"https:\/\/benshaw.com\/motor-control-solutions\/services\/field-service-solutions\/","title":{"rendered":"Field Service Solutions"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow  av-small-hide av-mini-hide  avia-builder-el-0  el_before_av_one_full  avia-builder-el-first   container_wrap sidebar_right' style=' '  ><div   data-size='no scaling'  data-lightbox_size='large'  data-animation='slide'  data-conditional_play=''  data-ids='20962'  data-video_counter='0'  data-autoplay='false'  data-bg_slider='false'  data-slide_height=''  data-handle='av_slideshow_full'  data-interval='5'  data-class=' '  data-el_id=''  data-css_id=''  data-scroll_down=''  data-control_layout='av-control-default'  data-custom_markup=''  data-perma_caption=''  data-autoplay_stopper=''  data-image_attachment=''  data-min_height='0px'  data-src=''  data-position='top left'  data-repeat='no-repeat'  data-attach='scroll'  data-stretch=''  class='avia-slideshow avia-slideshow-1  av-control-default av-default-height-applied avia-slideshow-no scaling av_slideshow_full   avia-slide-slider '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 25.46875%;' ><li  class=' av-single-slide slide-1 ' ><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class = \"caption_fullwidth av-slideshow-caption caption_bottom\"><div class = \"container caption_container\"><div class = \"slideshow_caption\"><div class = \"slideshow_inner_caption\"><div class = \"slideshow_align_caption\"><h2  style='font-size:38px; ' class='avia-caption-title  '  itemprop=\"name\" >Field Service Solutions<\/h2><\/div><\/div><\/div><\/div><\/div><img src='https:\/\/benshaw.com\/wp-content\/uploads\/2020\/01\/header-services-001-scaled.jpg' width='2560' height='652' title='header-services-001' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-10823'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_full  flex_column_div first  avia-builder-el-1  el_after_av_slideshow_full  avia-builder-el-no-sibling  \" ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p><img decoding=\"async\" class=\"alignnone size-full wp-image-25131\" src=\"https:\/\/benshaw.com\/wp-content\/uploads\/2020\/02\/field-service-visual-001.jpg\" alt=\"Field Service Technician\" width=\"1200\" height=\"400\" srcset=\"https:\/\/benshaw.com\/wp-content\/uploads\/2020\/02\/field-service-visual-001.jpg 1200w, https:\/\/benshaw.com\/wp-content\/uploads\/2020\/02\/field-service-visual-001-300x100.jpg 300w, https:\/\/benshaw.com\/wp-content\/uploads\/2020\/02\/field-service-visual-001-1030x343.jpg 1030w, https:\/\/benshaw.com\/wp-content\/uploads\/2020\/02\/field-service-visual-001-768x256.jpg 768w, https:\/\/benshaw.com\/wp-content\/uploads\/2020\/02\/field-service-visual-001-705x235.jpg 705w, https:\/\/benshaw.com\/wp-content\/uploads\/2020\/02\/field-service-visual-001-600x200.jpg 600w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>Rates for field services are based on our current Engineering Services Rate Sheet. \u201cPlanned\u201d service should be scheduled at least three (3) weeks in advance (e.g. commissioning\/start-ups, preventative maintenance service, installation supervision, retrofits and upgrades). Service dates cannot be guaranteed until a hard copy purchase order is received, unless the service was part of an equipment order.<\/p>\n<h3>Scheduling Field Services<\/h3>\n<p>Field services are scheduled by contacting a Benshaw Regional Field Service Coordinator. Once service is scheduled and confirmed, the customer is 100% responsible for all incurred expenses if service is canceled. Available field services for electronic motor control products and systems include:<\/p>\n<ul>\n<li>Commissioning\/startup<\/li>\n<li>Field diagnostics and repairs (scheduled\/emergency*)<\/li>\n<li>Preventative maintenance (site survey\/thermography)<\/li>\n<li>Retrofits\/upgrades of drives and solid state starters<\/li>\n<li>Installation supervision<\/li>\n<\/ul>\n<hr \/>\n<p><small>*Emergency service is defined as service required within 72 hours of the call for service. If this is the case, the emergency callout rate applies per the rate sheet. Benshaw will make every reasonable attempt to respond to the specified emergency in a timely manner.<\/small><\/p>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Benshaw field service solutions include: Commissioning, diagnostics and repairs, preventative maintenance and retrofit\/upgrade services.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":10687,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"ticketed":false,"_links":{"self":[{"href":"https:\/\/benshaw.com\/wp-json\/wp\/v2\/pages\/10823"}],"collection":[{"href":"https:\/\/benshaw.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/benshaw.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/benshaw.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/benshaw.com\/wp-json\/wp\/v2\/comments?post=10823"}],"version-history":[{"count":0,"href":"https:\/\/benshaw.com\/wp-json\/wp\/v2\/pages\/10823\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/benshaw.com\/wp-json\/wp\/v2\/pages\/10687"}],"wp:attachment":[{"href":"https:\/\/benshaw.com\/wp-json\/wp\/v2\/media?parent=10823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}