Very DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
Written communication
Telephone communication
Accessibility (telephone, e-mail)
Responsiveness to inquiries
Very DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
Written communication
Telephone communication
Accessibility (telephone, e-mail)
Responsiveness to inquiries
Service scheduled in a timely manner
Field tech(s) arrive on site when expected
Problem(s) solved in a timely manner
Very DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
Delivery time frame
Packaging of the product
Condition of delivered product
Documentation
Very DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
Workmanship
Functionality/Performance
Conformance to specs
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Site was useful
Found what you were looking for
Needs improvement
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Site was useful
Found what you were looking for
Needs improvement
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Product range is adequate
Certifications meet our requirements
Features are adequate
Very UnlikelyUnlikelyNeutralLikelyVery Likely
Buy from us again
Recommend our products to others
Recommend Benshaw to others

W.I. 100-041 Rev B | Updated 2022-01-18